Online and Mobile Banking

Flagship Bank: Investing in You 24/7

Flagship Bank’s online & mobile banking solutions provide you with the tools to take control of your money and simplify how you manage your finances.

 

Benefits of Mobile Banking

Bank seamlessly across all of your devices. Online and mobile banking provides you with:

  • An improved account management experience.
  • Consistent and intuitive features that make managing your information simpler and faster.
  • Securely view account balances and detailed transaction history, 24 hours a day, 7 days a week.
  • Save time and money by paying bills online.
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Customize Account Alerts

Set up account alerts that you can receive via email, secure messaging, phone or text. It’s a great way to ensure that you don’t miss a bill payment, a money transfer, or any important financial transaction.

You can also choose to customize your alerts specifically for each account. Sign in to Online Banking and set up the alerts that will be most helpful to you.

 

User Management Tool

Delegate and manage your online banking users by assigning specific rights or requiring approval. These rights control what each user can do in mobile banking. 

The rights, features, and accounts assigned to the Business user you create are driven by your business needs, structure, number of owners, and number of employees.

Easily Link External Accounts

Add external accounts that you own at other financial institutions to your Flagship online banking profile.

You are able to then complete bank-to-bank transfers and set up recurring transactions.

Treasury Management Services

Run your business more efficiently from your computer, tablet or phone with Flagship's cash and deposit management services including:

  • ACH Origination
  • Remote Deposit Capture
  • Business Credit Cards
  • Positive Pay
  • Zero Balance Sweeps
  • Merchant Services
  • Electronic Data Interchange
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Fast and Easy Deposits

Mobile deposit is a convenient way to get checks to the bank faster. You can use a tablet or smartphone to deposit a check into your bank account. You can also access and print copes of deposited checks.

 

Switching to E-Statements

Save a Tree, Avoid the Fee

Enroll in E-Statements and view your statements online. Here's how:

1. Upon successful enrollment in online banking, select Settings from the drop-down menu, then select Statement Delivery.

2. Click the edit button. 🖊️

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3. Select E-Statement from the Delivery Type drop-down menu, accept the E-Statement Delivery Agreement, then click Save. Statements are available in PDF format, and you will need to verify you have the ability to view PDF documents.

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Once enrolled in E-Statements, you can view your bank statements any time with one easy step. Here's how:

1. Select Transactions, then Statements. 

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Security is Important to Us

With Flagship's Mobile Banking App, we provide multi-layered security for convenience and peace of mind that your information is safe and secure.

  • Multi-factor authentication includes secure access codes.
  • Secure access codes are online security credentials that add an extra layer of identity protection when you log into online banking.
  • Real-time intelligence behavioral and transactional data analytics
  • Passcode authentication
  • Touch & Face ID authentication
  • Ability to flag and ask questions about specific transactions on your account.
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Download Our Mobile App Today

Download our Mobile App from one of two options for your mobile phone:

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Mobile Banking FAQs

Below you will find answers to the most frequently asked questions about our online and mobile banking app. Can’t find the answer to your question? Submit your query to us in the form below.

We look forward to helping you.

 

How long should I keep my check after mobile depositing?
It would be best to keep the check at least 7 business days.
Can I deposit checks on my desktop computer?
No, our mobile deposit app is only suitable for mobile devices such as cellphones and tablets.
Is there a check limit for mobile deposit?
There is a deposit limit of $2,500 for personal and business accounts. 
How should I endorse my checks for mobile deposit?
Sign it how you usually would, and underneath the signature, write “for mobile deposit only at FBM.”
How do I access my past statements?
To view statements, select Transactions, then, Statements. Statements are available in PDF format, and you will need to verify you have the ability to view PDF documents.
How do I download my transaction history?
Once you have chosen which account you want to export the transaction history, click the down arrow that appears to the right of “Details.”
How do I connect an external account?

Once you have had an account with Flagship for 90 days, you gain the ability to connect an account at a different institution to your Flagship online banking. You must be a signer on the linked account, as you can move funds both to and from this account.

  1. Go to Services > Add External account and input the account number, account type, and routing number to add the account.
  2. After you submit this information, a Flagship representative will contact you via email or phone to verify the information and send a small test deposit to the account to be linked.
  3. Once you receive these small test deposits, go back into your Flagship online banking to Services > Verify External Account.
  4. Once the account has been linked, the external account will appear as an option to transfer funds between accounts.
How do I enable face recognition / biometrics to login?
On your Flagship Bank App, there is an option to register “Face ID” on the main screen. Alternatively, you can also set up a passcode for an added layer of protection!
How do I transfer funds between accounts?
  1. Go to Transactions > Funds Transfer
  2. You will be able to choose the accounts involved in the transfer, the dollar amount, the frequency of the transfer, and the desired date of the transfer.
How do I set up customizable alerts?
  1. Go to Settings > Alerts > New Alert
  2. You will be able to choose from a variety of customizable alerts. For example, you may get an email, voice message, text message, push notification, or secure message when:
    • Your account gets above or below a certain dollar amount
    • Your account has a debit or credit transaction when a certain check number hits your account, or a transaction with a certain key phrase in the description hits your account
    • You can even set up an alert for an important birthday, anniversary, or appointment. You can select a date for a reminder to be sent to you.
IMPORTANT NOTE: Once the triggering event has occurred, the alert will be sent to you the next morning at 7:00 AM CST.

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