Need to get in touch? We'd love to hear from you.

Flagship is committed to our customers. Which is why you'll get a personal response every time. When you contact us you'll be getting a real person on the other end, not a machine.

At Flagship Bank, we pride ourselves on providing you with simple, straightforward answers. When you send a question to us, we'll get back to you quickly. Our customer's needs always come first, that's our promise to you.

Lost or Stolen Debit/ATM Card 833.337.6075


Secure Messaging

Please follow this secure file transfer link to submit confidential information to us.

Secure File Transfer

Fraudulent Communication

If you believe that you are receiving fraudulent or phishing e-mails or something similar by someone claiming to be from Flagship Bank, please notify us at:


At Flagship Bank, we want to make sure that using your debit card is always as safe and convenient as possible. That’s why we utilize a fraud monitoring program to alert you when there is suspicious activity detected. If you receive one of these alert phone calls from the fraud detection center, simply follow the prompts to verify activity. You will always have the option to speak to a live associate during the call.


Lost or Stolen Credit Card

For questions about your account or to report a lost or stolen card call our 24-Hour Cardmember Service:



Credit Card Login

Please follow this link to login to your Flagship Bank Elan Credit Card.