Consumer Online Banking Security

Contacting You

If Flagship Bank contacts you regarding suspicious activity with your on-line banking, we will not ask for your log in password and you should not give it to anyone who is claiming to represent Flagship Bank. You may be asked for your internet banking User ID.

Contacting Us

If you notice suspicious activity with your on-line banking access, please contact Flagship Bank at 952.473.1959 (Wayzata office) or 952.944.6050 (Eden Prairie office).

Tips and Resources

It is important to remain alert to online risks. You can help make your computer safer by doing the following:

  • Using anti-virus and anti-spyware software
  • Setting your security software to update automatically
  • Making sure your computer has a firewall
  • Installing operating system patches and updates

Please visit the following websites to learn more about online safety:


Protections Provided / Not Provided under Regulation E

Regulation E contains rules that banks must follow regarding transactions done electronically. These rules protect consumers by providing them with a way to recover on-line banking losses when the losses are reported to the bank within certain time frames.

If you think your statement is wrong, you must contact Flagship Bank Minnesota no later than 60 days after it sent you the first statement on which the problem or error appears. After 60 days, you could be liable for the full amount. Please contact your banker if you have further questions about how Regulation E applies to your account.

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We are excited to hear from you and earn your business. Please keep in mind e-mail is not necessarily secure against interception. You can call us directly at 952.944.6050 during business hours.

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