Flagship Bank is passionate about helping our clients succeed and making a difference in our communities. And that starts with our employees.

Branch Manager

Job Location: Ramsey

Position Type: Full-time

Job Description - We are looking to grow and want a strong leader with business development skills to spearhead the bank’s growth efforts in the Ramsey market.  This position will require business development skills, community involvement and networking abilities as well as coordination of the branch team to provide superior service to bank clients and bring in new loan and deposit relationships.  This position is responsible for the day to day operation of the branch including retention of current customers and the acquisition of new prospects.  They will coordinate efforts with our Retail, Operations and Business Banking EVPs.

Responsibilities:
  • Serves as the primary point of accountability for all branch operations, security and facility related matters.
  • Develops a strong team within the branch assisting in the evaluation of individual team member performance.
  • Manages sales and production activities to achieve branch goals through effective management of sales and referral opportunities.
  • Develops and maintains strong business relationships with clients and the community. Ensures client needs are consistently met in a professional manner by the entire Community Banking team.
  • Maintains a strong understanding of the bank’s policies, procedures and services in order to exercise discretion or judgement while allowing the bank to run in an operationally sound manner.
  • Actively participates in community organizations in a manner which reflects favorably on Flagship Bank. Encourages colleagues to participate in community activities to enhance company diversity and inclusion.
  • Ensures that information is effectively communicated to team members and that business is conducted in accordance with such goals, policies, and procedures. Oversees and communicates promotional campaigns and initiatives for the branch.
  • Serves as the primary bank representative within the Ramsey market.

Other duties or tasks may be assigned as required.  Management may modify, change or add to the duties of this description at any time without notice.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

  • Associate's Degree or equivalent combination of education and experience Business or related field (Required).
  • Bachelor's Degree or equivalent combination of education and experience Business or related field (Preferred).
  • Three to five years of sales experience within community banking, including a general knowledge of both commercial loan and deposit products/services (Required).
  • Three to five years of progressive responsibility within a financial organization to gain the necessary experience and background to manage a branch and deal effectively with colleague and customer relations (Required).

Language Skills:

  • Strong verbal and written communication skills are required.  Conduct oneself with level of professionalism.
  • Must be able to read, analyze and interpret industry journals and reports.
  • Able to respond to common inquiries or complaints from clients or vendors, regulatory agencies or members of the business community.
  • Proven ability to present information to groups or individuals in a confident and professional manner.

Reasoning Ability:

  • Must be able to prioritize workload and complete tasks in a timely manner.

Other Skills/Abilities/Specifications:

  • Knowledge of Microsoft Office, including Word and Excel, is required.
  • Knowledge of Microsoft Outlook, Facebook, Instagram, LinkedIn, is preferred.
  • Strong sales skills commensurate with knowledge and experience.  Superior human relations skills.
  • Ability to work effectively under deadlines and pressure.
  • Self-motivated, ability to work consistently and productively under minimal supervision.
Key Results Areas
  • Sales.
  • Leadership.
  • Branch Performance.
  • Training/Coaching.
  • Actively engages internal business partners to serve client needs and drive customer satisfaction.
  • Actively pursues business relationship and client acquisition growth.
  • Visibly supports community initiatives and involvement.
  • Regulation and Compliance.

Flagship Bank is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.